Conflict Resolution: Win-Win Strategies for Managers & Employees
Managers spend more than 40% of their time dealing with workplace conflicts. Conflicts slow down everyone’s productivity and can lead to malicious law suits or deadly violence. In this program, Judi Clements helps your gain the conflict management skills you need to prevent or resolve conflict before it gets out of control. You’ll learn how to turn destructive conflict into productive discussion by objectively analyzing the causes of conflicts & developing action plans to reverse problems. You’ll learn how to mediate conflict between employees, prevent conflict from turning violent, and return your workplace to a more productive one.
To develop the skills to prevent or resolve workplace conflict more effectively so that conflicts are dealt with in a timely manner to prevent escalation and legal ramifications
Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching, webinars, and keynotes in management, public speaking, communication, and customer service. In her presentations, Judi combines her educational and theatrical talents offering unique, job-relevant training. Whatever the format, Judi enlivens everything she does with a rich combination of social learning that engages participants through hands-on activities, workplace examples, and humor.