"Be patient with the faults of others; they have to be patient with yours."
Employees working side-by-side need to learn how to respect each other so that they can work as a team. Unreturned email, unfulfilled promises, late arrivals at meetings, distracted listening all hurt workplace productivity and make work an awful place to be. In this program, Judi teaches your employees and managers the top ten guidelines for workplace civility. They learn how to evaluate their words and actions using a variety of time-tested verbal and nonverbal communication tools. The program is based on the idea that civility, like all good communication practices, is a skill that can be taught, reinforced, and rewarded. Judi applies the principles of civility in all the activities on the job: interaction in meetings, in the lunchroom, at the copier, on the telephone, at our desks, everywhere employees come in contact with one another. The results are a safer, more productive workplace.
Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and keynotes in the areas of management, communication, wellness, and customer service. In her presentations, Judi combines her educational and theatrical talents into every program she writes and delivers. Whether it's a seminar, workshop, or keynote, Judi enlivens everything she does with a rich combination of education and entertainment.