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When Conflict Turns Violent: Violence Prevention & Intervention Guide

Have you ever had an employee with a bad temper? Have you ever considered that his bad temper could accelerate into aggression? Workplace violence continues to grow everyday and today’s managers & supervisors must be prepared to deal with it.

A safe workplace is a productive workplace.

In this program, Judi teaches you to spot the signs of possible danger and deal with them before they accelerate. You’ll learn how to use communication tools to calm an angry employee, get innocent employees out of danger, and keep your cool under fire. This program is designed to help mangers & supervisors take an active role in making their workplace violence-free, to diffuse violent incidents, and heal the post-incident workplace.

Available as a 2-4 hour Workshop

You’ll learn:

What workplace violence is
How prevalent it is
Early warning signs of violence
3-stages of workplace violence
How to prevent conflict from turning violent
What to do when confronted with violence
Ways to control your anger
Ways to control employee anger
How to spot employees at risk
How to work with HR on the problem
How to diffuse a violent employee & protect others
How to heal the workplace after a violent episode

judi clements

Face-To-Face Training Solutions

(518) 371-9184

www.judiclements.com

Judi Clements Training & Development

Judi Clements Training & Development

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